Concentrix UE Workspace
Enterprise Contact Center Platform
Enterprise-grade contact center collaboration workspace with microservices architecture. Built for Concentrix with agent management, call routing, real-time monitoring, and performance analytics at scale.
Shipped
Key Features
Everything you need to enterprise contact center platform.
Agent workspace with unified interface
Intelligent call routing engine
Real-time supervisor monitoring
Performance analytics and KPI tracking
Queue management and load balancing
Multi-channel support (voice, chat, email)
What customers say
“The Skillety platform reduced our hiring cycle from 45 days to 18 days. The AI matching is remarkably accurate for technical roles.”
Recruitment Director
Head of Talent Acquisition, Enterprise Client
“Entrance transformed how our students learn chemistry. The 3D molecular visualization makes abstract concepts tangible and engaging.”
Academic Lead
Department Head, Education Institution
Ready to try Concentrix UE Workspace?
Schedule a demo with our team and see Concentrix UE Workspace in action.