Privacy Policy

# Privacy Policy **Effective Date:** February 25, 2026 **Last Updated:** February 25, 2026 TechSaaS Cloud Private Limited ("TechSaaS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website techsaas.cloud and use our services. --- ## 1. Information We Collect ### 1.1 Personal Information We may collect personally identifiable information that you voluntarily provide, including: - **Account Information:** Name, email address, phone number, company name, and job title when you register for an account - **Billing Information:** Payment card details, billing address, and transaction history (processed securely via third-party payment processors) - **Communication Data:** Messages, feedback, and support requests you send to us ### 1.2 Automatically Collected Information When you access our services, we automatically collect: - **Device Information:** IP address, browser type, operating system, device identifiers - **Usage Data:** Pages visited, features used, time spent, click patterns, and navigation paths - **Log Data:** Server logs, error reports, and performance metrics ### 1.3 Information from Third Parties We may receive information from: - OAuth/SSO providers (when you sign in via third-party authentication) - Analytics partners and advertising networks - Public databases and business directories --- ## 2. How We Use Your Information We use the collected information for the following purposes: - **Service Delivery:** To provide, maintain, and improve our cloud platform and services - **Account Management:** To create and manage your account, process transactions, and send service-related communications - **Analytics:** To understand usage patterns, optimize performance, and develop new features - **Security:** To detect, prevent, and respond to fraud, abuse, and security incidents - **Legal Compliance:** To comply with applicable laws, regulations, and legal processes - **Marketing:** To send promotional communications (with your consent, where required) --- ## 3. Information Sharing and Disclosure We do not sell your personal information. We may share information with: - **Service Providers:** Third-party vendors who assist in operating our platform (hosting, payment processing, analytics, customer support) - **Business Transfers:** In connection with a merger, acquisition, or sale of assets - **Legal Requirements:** When required by law, court order, or governmental authority - **Consent:** When you have given explicit consent to share specific information All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify. --- ## 4. Data Security We implement industry-standard security measures including: - **Encryption:** TLS 1.3 for data in transit; AES-256 for data at rest - **Access Controls:** Role-based access, multi-factor authentication, and principle of least privilege - **Infrastructure:** SOC 2 Type II compliant hosting, regular penetration testing, and vulnerability scanning - **Monitoring:** 24/7 security monitoring, intrusion detection, and automated threat response No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. --- ## 5. Data Retention We retain your personal information for as long as: - Your account is active - Necessary to provide our services - Required by applicable laws and regulations - Needed for legitimate business purposes (e.g., resolving disputes, enforcing agreements) When data is no longer needed, we securely delete or anonymize it within 90 days. --- ## 6. Your Rights and Choices Depending on your jurisdiction, you may have the following rights: - **Access:** Request a copy of the personal data we hold about you - **Correction:** Request correction of inaccurate or incomplete data - **Deletion:** Request deletion of your personal data (subject to legal retention requirements) - **Portability:** Request your data in a structured, machine-readable format - **Objection:** Object to processing of your data for certain purposes - **Restriction:** Request restriction of processing in certain circumstances - **Withdrawal of Consent:** Withdraw consent at any time where processing is based on consent To exercise these rights, contact us at [email protected]. We will respond within 30 days. --- ## 7. Cookies and Tracking Technologies We use cookies and similar technologies to: - Maintain your session and preferences - Analyze usage patterns and improve our services - Provide personalized experiences For detailed information, please see our [Cookie Policy](/cookies). --- ## 8. International Data Transfers Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including: - Standard Contractual Clauses (SCCs) - Adequacy decisions by relevant authorities - Binding Corporate Rules where applicable --- ## 9. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of material changes by: - Posting the updated policy on our website - Sending an email notification to registered users - Displaying a prominent notice in our application The "Last Updated" date at the top indicates when the policy was last revised. --- ## 10. Contact Us If you have questions about this Privacy Policy or our data practices, contact us at: **TechSaaS Cloud Private Limited** Email: [email protected] Website: https://techsaas.cloud/contact For data protection inquiries, you may also contact our Data Protection Officer at [email protected].